Effective Date: 29th July 2022

 

Thank you for visiting our website. Your privacy is important to us, and we are committed to protecting the personal information you provide to us. This privacy policy outlines how we collect, use, and safeguard your data. By using our website, you consent to the terms outlined in this policy.

 

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you use our website or interact with us. This information may include but is not limited to:

      •     Name

      •     Contact information (e.g., email address, phone number)

      •     Personal details you share during your therapy / treatment sessions

2. Use of Information

The information we collect will be used solely for the purpose of providing you with our services and to improve our website. Specifically, we may use your personal information for the following purposes:

      •     Scheduling and managing appointments

      •     Responding to enquiries

      •     Sending relevant information related to your appointment and treatment follow ups

      •     Improving our website and services based on your feedback

3. Data Security

We take data security seriously and implement reasonable measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for the following circumstances:

      •     Trusted third-party service providers who assist us in operating our website and providing our services (e.g., website hosting, scheduling tools, marketing services such as MailChimp or other Online Communication and Newsletter Tools and Services).

      •     When we believe it is necessary to comply with the law or protect our rights, safety, or property.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve website functionality and analyse website traffic. By using our website, you consent to the use of cookies in accordance with this policy. Most browsers allow you to refuse to accept cookies. You may decline, disable or delete cookies whilst visiting this website but this may affect the usability of the site.

7. Your Rights

You have the right to:

      •     Access the personal information we hold about you.

      •     Correct any inaccurate or incomplete personal information.

      •     Withdraw your consent to our processing of your personal information.

      •     Request the erasure of your personal information, subject to legal obligations.

      •     Lodge a complaint with the Information Commissioner’s Office (ICO).

8. Contact Us

If you have any questions or concerns about this privacy policy or the handling of your personal information, please contact us at:

hello@happybodyaccupuncture.co.uk